Wednesday, December 31, 2003

Amazing Amount of Time Wasted Repairing Computers in December

During the month of December, I tried an experiment. Every time something went wrong with one of the computers here in the Brain household, I made a note of it in my blog.

My goal was to see how much time I waste in a typical month on computer problems/maintenance. Prior to this experiment, I had a vague notion that I was spending a fair amount of time on this kind of stuff. This experiment has brought the actual amount of time into sharp focus.

Having done the experiment, it is amazing to me how many problems a tiny home network can create. Over the course of one month, I logged 21 different errors/problems/activities that wasted time. Here they are:11 hours and 20 minutes is a lot of time, but I would consider December to be a fairly "normal" month for me. I had a problem roughly every 36 hours. And this does not include "normal stuff" like the time wasted deleting spam messages that make it through the filters, or clearing pop-up ads (Google's ad blocker is a nice piece of software for eliminating most of that), or loading software that I actually have purchased and want to use, etc. This is just the time wasted on abnormalities, repairs, problems, etc. that cropped up on a random basis.

If you were to extrapolate this across all of the computer users in the nation, it would add up to millions and millions of wasted man-hours every month. For example, I have a friend at this moment who is reloading OS-X and all her applications on her Mac for the third time this year (a 2-day to 3-day process). I have another friend who is getting cut off from email every week or so and has to reload all the settings. As I mentioned, my mother had a hard disk crash in November that took several days to recover from. And so on. It is just amazing how much time we, as a nation, are wasting on this kind of stuff.

Here are some suggestions for how things could get better:

its very informative ..thanks
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